Serving It RightServing It Right

BC’s Responsible Beverage Service Program

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Implementing Responsible Beverage Service


Publicize and Market the RBS Program

3. Publicize and market the RBS Program

The final step towards demonstrating a professional environment is to publicize and market the RBS program. Menus, table tent cards and prominently displayed signage can be tactfully worded to alert patrons that your establishment does not serve to the point of intoxication and offers refreshment alternatives, such as non-alcoholic "breather rounds" or snacks.

The Liquor and Cannabis Regulation Branch website provides links to downloadable posters that can be printed and displayed at appropriate locations in the establishment to support staff that refuse service. These displays can help to create greater customer awareness of moderate drinking and your legal obligations to provide responsible beverage service. In addition, a visible and written show of policy will help staff with enforcement; it acts as a reference point in the event of a question or misunderstanding between staff and patrons.

go2HR and the industry have developed some tools and resources to help you implement a RBS program and reinforce the concept to your staff and patrons. Tent Cards, Posters and Menu Inserts can be downloaded by visiting: