Serving It RightServing It Right

BC’s Responsible Beverage Service Program

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Implementing Responsible Beverage Service

Review

Now that you have read through the material for this section, test your knowledge with the following activities. If you have difficulty, go back to the relevant page(s) to review the information presented.

Key Terms Review

Alternative transportation is finding another way home for an intoxicated patron who drove to your establishment. The goal is to prevent the guest from driving drunk. Alternatives could include a taxi, a ride home with a sober friend or calling someone to pick the guest up.

Binge drinking is the consumption of an excessive amount of alcohol in a short period of time.

A Designated Driver program is a program offering free or discounted food and/or non-alcoholic drinks for the person in a group who has agreed to drive and not drink any alcohol.

A house policy is a comprehensive set of policies for responsible beverage service specially created for an establishment by the manager or licensee.

An incident report is a written record of any event that has occurred in an establishment that could result in future legal action.

Intervention is when a server, manager or licensee ensures that service to an intoxicated patron is discontinued and that the guest gets home safely.